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I never emailed them but anytime i called before noon they answered the phone.
Yay!! I did ge my Jacksons male cham 2day!!!
I thought he was dead when I opened the box and saw him in the deli cup with his eyes closed and not moving.
He didnt open his eyes even when I took the lid off!!
I did see him move, so I gently put my hand under him and he started to slowly come out of it!! like he was in hybernation.
He finally opened both eyes, I gave him a good visual inspection, and escorted him to his new home.
I think it was the heat and the general trama of being stuffed in a box and flying to MD in the cargo hold of a comercial jet (not the best seat in the house!!)
I put a black sheet over his cage for privacy for a few days and gave hime a healthy misting and turned his dripper on
When I can, I will post a pic. he is smaller then I thought he would be.
I would say he is only about 5 to 6 months!!