Worst pet store experience ever

Willnevins

New Member
Today I walk into my local family owned pet store "Animal City" for the first time in a while. Last time I was there they had about 3 Senegal chameleons for sale, all in the same 10 gallon aquarium priced at $39.95 each. In the cage they have a plastic bush sitting on the ground for them to climb on, a water dish for them to drink from, no dripper in sight, and no basking bulb. At the time I was too shy to say something but this time was different. There was only one left today. He was asleep directly under the bright light of the uvb at 10:30 am, his eyes sunken into its head so deep it looked as if he hadn't gotten a drink since the last time I was there. The one cricket I saw in its tank was a fully grown adult cricket, bigger than the chameleons head.

I couldn't bring myself to leave the store without saying something this time. I asked the lady sitting at the counter what she knew about this chameleon. Her response was that "he doesn't do anything" and I told her I thought that he looked very sick. She told me she has never seen him eat, but the crickets disappear so he must be eating. We walked over to the tank and she said she has seen him drink from his water bowl and I explained to her how chameleons drink from the leaves they don't recognize standing water. I told her that they lick the water from the leaves and they need to have a dripper on top of the cage as well as a basking light to keep the temperatures correct and help them digest their food. This was her response:

"Don't tell us how to run our business! We have been doing this for 40 years, you clearly know nothing about chameleons."

I almost threw up. I said "I am trying to save its life, there's no need to get rude about it! That chameleon is very dehydrated, the first sign of illness is sleeping during the day" and she cut me off, "it drinks from its bowl all the time" I repeated "chameleons don't drink from water bowls." She said "some of them do! Don't come in here and try to tell us about animals when we have been doing this for 40 years."

Still trying not to throw up I said "that chameleon needs a 30+ minute shower to get it to start drinking, it needs to be put in one of the screen cages you have on display in order to feel more comfortable, they are such fragile animals and you are doing everything wrong, a quick google search would prove that everything I am saying is correct and I would gladly take him off your hands to try and save its life." Her response:

"If you want him its 39.95, we're not giving him up"

I said "you expect me to pay for an animal that's probably going to die from improper care at your store shortly after I get it home, and even if I manage to get it healthy its longevity has been damaged severely by your improper husbandry." She said "come back in 45 minutes and talk to the owner when he shows up, but I guarantee hes not giving him up." I walked out without another word being said.

What should I do? My wife and I have both left a horrible review on yelp, but I feel it isn't enough. Do I fuel their evil animal death trap of a store by purchasing the chameleon to try and save its life? What would you do?
 
$40.00 isn't much to save its life, you will feel better for even trying, let alone if you save it. You could also ask for a death bed discount. How ever if its as bad as you say it may need a vet. it would probably start eating once its hydrated.
 
You are basically giving her $40 for being unpleasant and rude though, and it's not exactly going to discourage them from keeping chameleons in that condition again. Plus it's a wild-caught chameleon and at a minimum it will need to be examined by a vet and require parasite treatment (virtually 100% of WC Senegals have parasites, they aren't a problem until its immune system is compromised by the stress of transport, dehydration and malnutrition) and that isn't likely to be much less than $200.

I'm nursing a WC chameleon to health that I 'rescued' from a guy on Craigslist and I have to say, it's not an experience I will repeat and despite nursing her for almost a month, it's still not looking likely that she will survive.
 
i paid 40 bucks to save my senegal from the brink and she is my fav cham and my lil buddy. she is sooo happy and eats like a lil pig. I almost feel she appreciates where she's at now instead of where she was. (as much as a cham can appreciate!) SAVE him!!!!!!! Please :( Sometimes it won't prevent them but its one less that will die. and its one more that can have a better life. we are never going to stop pet stores from getting chams, even when they die. The rate that feeders and even other small mammals and birds die off is at incredible rates at times. (i worked for petland) and I can tell you that they never stop even if they only sell one and 10 die off
 
You are basically giving her $40 for being unpleasant and rude though, and it's not exactly going to discourage them from keeping chameleons in that condition again.

I understand this. Would some one please think of the children!
 
Also if you do save him, you can show the pet store it was wrong, and maybe the owner will accept you're help on proper husbandry.
 
I wouldnt buy it. If you go back bring in pictures of what a healthy senegal looks like. Show those to the owner. And offer to take the cham for free to save its life & rehab it. Bring pics of a proper enclosure setup and show those also. If the owner blows you off at least you know then all they care abou is $$$. Maybe the owner just doesnt know much about chams and he got those thrown in with the rest of his order. It happens in the wholesale animal business. If he cares about his livestock in his store he'll appreciate the knowledge and implement changes. I wouldnt buy the cham though I'd only take him/her on if I could get the cham free. Its going to cost to rehab it and then theres still no guarantees a wc cham will rebound and acclimate to caged life.
 
just go in every time they have chameleons and complain and complain until they start to realize wtf they are doing wrong.. people are so rude and ignorant about chameleons...
 
Also if you do save him, you can show the pet store it was wrong, and maybe the owner will accept you're help on proper husbandry.

This is a joke right?

I understand this. Would some one please think of the children!

What children? Sadly we are talking about a dying cham.

I wouldnt buy it. If you go back bring in pictures of what a healthy senegal looks like. Show those to the owner. And offer to take the cham for free to save its life & rehab it. Bring pics of a proper enclosure setup and show those also. If the owner blows you off at least you know then all they care abou is $$$. Maybe the owner just doesnt know much about chams and he got those thrown in with the rest of his order. It happens in the wholesale animal business. If he cares about his livestock in his store he'll appreciate the knowledge and implement changes. I wouldnt buy the cham though I'd only take him/her on if I could get the cham free. Its going to cost to rehab it and then theres still no guarantees a wc cham will rebound and acclimate to caged life.

I do love a voice of reason. This is the advice I would follow. jmo
 
Id buy it. $40 for a chameleon even if its sick isn't that bad and you'd be saving it. Id also print off for a bunch of different sites chameleon care and leave it for them. They may just throw it out but you at least did your part. Look into reporting them for abuse or neglect.
The pet stores where I live are just as bad, they stick a bunch in a little glass cage, no heat lamp, no drip system. They don't even control the heat in there, I have seen so many sick and would love to save them but here is $200 for a chameleon.
 
no this was legit.

B]This was a joke, calm down there.[/B]


Kudos

It is ok, i am calm. What I hate to see is new people who feel for the chams, like all of us do, then get it, try to save it, it dies, and the end result is a lot of those people end up leaving the hobby, thinking they can't "keep" chameleons. Who have been helped? Not the poor cham, not the people with the best intentions on the world, who might have been great keeper and enjoyed chameleons. That is just what I see happen time and time again on this forum. It makes me really sad.
 
for 40$ i would buy it !!! maybe he will die in your care but he will die in good conditions !!! if he wont die there is a grate win ! so sick of pet stores !!! i mean cmmon we are in an era of internet and anyone could get some info how to care for an animal !!! darn lazzy pple !! just type on web read 5 min and you have a healthy and happy animal to sell ! but no..... to lazzy - pet stores is like a death sentence prison ! i was so angry with my pet shop experience i just posted today and when i read yours i just got disgusted !!! so sick of this !!! everytime the same story ! i so want to teach those bastards a lesson ! lets put them in a room with low air,alterated food, no water and just beat them and lets see how they feel ! argh sorry im so mean and angry .... but they realy deserve it
 
It is ok, i am calm. What I hate to see is new people who feel for the chams, like all of us do, then get it, try to save it, it dies, and the end result is a lot of those people end up leaving the hobby, thinking they can't "keep" chameleons. Who have been helped? Not the poor cham, not the people with the best intentions on the world, who might have been great keeper and enjoyed chameleons. That is just what I see happen time and time again on this forum. It makes me really sad.

And this is my fault? or the poor Chameleons fault that's going to die in the care of the pet store.

Also Willnevins doesn't sound new to the world of Chameleons. He was able to spot the husbandry issues. The lack of dripper, the water dish, the dehydrated sunken eye's, no basking area, the fact the cricket was too big for the Chameleon to eat. Though he is a junior member, I don't think he is new to Chameleons.
 
for 40$ i would buy it !!! maybe he will die in your care but he will die in good conditions !!! if he wont die there is a grate win ! so sick of pet stores !!! i mean cmmon we are in an era of internet and anyone could get some info how to care for an animal !!! darn lazzy pple !! just type on web read 5 min and you have a healthy and happy animal to sell ! but no..... to lazzy - pet stores is like a death sentence prison ! i was so angry with my pet shop experience i just posted today and when i read yours i just got disgusted !!! so sick of this !!! everytime the same story ! i so want to teach those bastards a lesson ! lets put them in a room with low air,alterated food, no water and just beat them and lets see how they feel ! argh sorry im so mean and angry .... but they realy deserve it

I understand every word you are saying. This stuff breaks my heart. I should never read it, I can't do a think and it just upsets me to no end.
I am going to go moderate some threads, at least that is helpful when I put threads in the right place.
 
just go in every time they have chameleons and complain and complain until they start to realize wtf they are doing wrong.. people are so rude and ignorant about chameleons...

I think this is a great idea- complaining but you also need to make a connection with someone there- befriend someone so they wont see you as a threat. If someone will start listening things just might change.
 
I understand every word you are saying. This stuff breaks my heart. I should never read it, I can't do a think and it just upsets me to no end.
I am going to go moderate some threads, at least that is helpful when I put threads in the right place.

sorry about that :( but i couldnt help it ...
 
Sadly I think this sometimes comes down to what is best for chameleons in the pet trade in general, rather than that particular chameleon. No, pets stores in general don't care about their animals, any of them, they are a commodity, and to be sold on for a profit and kept as simply as possible.

If people stop buying WC chameleons from pet stores that aren't even willing to give the minimum of care to keep them alive, then they will stop selling chameleons, or make more effort to keep them alive. It needs to make economical sense for a store to change their policies, not ethical sense. No it's not right, but it happens.

As I said above, by all means buy that chameleon for $40, but if you are, be willing to spend $200 getting it treated for its parasites, otherwise it has no chance and even the most excellent husbandry will not be enough to save it.

This is the third WC chameleon I have rescued, and it will be my last. I'd rather they died quickly (albeit uncomfortably and in horrific conditions) and reduced support for the prolific WC trade than every one was rescued, encouraging stores to re-stock, and ended up dying anyway either from damage incurred in transit and storage, or just from not adapting to being sentenced to a captive life.
 
Before I got into chams, or knew anything about them really, I would go into this store to look around. I have seen the horrible way they keep all of there animals. Their bearded dragons have mouth rot as well as 2 other species of geckos in the same 10 gallon tank with them. They have at least 100 anoles piled on top of each other in one tank. They keep the male and female rats that they sell as pets together in one 10 gallon with a wire-made wheel that commonly rips their tails off as they run. I once asked to go in the back room to look at their hairless breeder rats. Hundreds of rats are kept in tiny little bins about 5-6" tall. They cant even stand up or stretch.

If I had the setup for the senegal I would love more than anything to be its savior. I have spent hundreds on my nosy be panther (watching him shed right now! :) and have hundreds more to spend as hes still in his baby setup. Once his small cage is free I will have the equipment to take in the poor senegal but until then the only thing I can do is wait :(. Its a very difficult situation, I went in there because I was bored and in the area and now have a life or death situation on my hands.
 
If I had the setup for the senegal I would love more than anything to be its savior. I have spent hundreds on my nosy be panther (watching him shed right now! :) and have hundreds more to spend as hes still in his baby setup. Once his small cage is free I will have the equipment to take in the poor senegal but until then the only thing I can do is wait :(. Its a very difficult situation, I went in there because I was bored and in the area and now have a life or death situation on my hands

Maybe post some add's on the internet to help find it a home. But I suspect this would be futile.
 
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