I like to shop there, they take decent care of their animals and Brian is an awesome person to talk to when I am there. Ben how ever is a butt munch..... recently at underground reptiles i had several boxes undercounted their supplier had a new employee that misslabled 500 count boxes as 1000 count so now where ever i get crix i count if it looks off. anyone who gets boxes of 1000 regularly knows what they look like in their cricket bin. ryan was greatful that i took the time to count as a business person he understands that he too was loosing money and a large staple food for most of his animals. well lastnight my box lookes off so i preceded to count it was off by 324.... ben made a big deal about it because once before last summer i receaved a box that wasnt sealed and there were like 300 crix in it hey it happens...... well im packing up my crix and ben is giving me a refund because he just doesnt get it that his cricket boxes could be off.....so if anyone gets a box of 1/2s count them...i would like to thank them for finally geting hornworms in my panthers love them........