It is not what is causing all the issues. The lack of UVB and correct supplementation along with the cage being less then what it should be for her is contributing.Yes to both. I’m removing the substrate. Maybe she at some and that’s what’s causing all of these issues
But free feeding like that is dangerous when you have substrate like wood chips or reptile bark on the ground. They can eat a feeder sitting on it and then ingest the substrate causing impaction issues.