GabeCastro
Established Member
you nailed it. Pretty much all i want is my money back, no questions asked. The worker who sold me the chameleon was wrong for misinforming me and just trying to make a sale.A no refund policy doesn't allow them to lie to you.
You paid for a male, either have them get you a male or they should be giving your money back.
It's clearly the employee's fault that was excited for a sale, and was telling you what you wanted to hear. Then she was corrected by the owner.
The employee is simply to scared to tell the boss that she screwed up, and probably made up some lie to him to cover her ass.
I would probably ask the employee to ask the owner for permission to contact him to resolve the dispute personally, instead of trying to tip toe around everything.
Failing that, the store is just a waste and you got screwed.
I would suggest posting information about the business on faunaclassifieds to get the word out on them.
Good luck!
I'll be peeking my head into the store within these next few weeks. Hopefully i can catch the manager and talk to him somehow.
I think thats my only option as of now. I also just got off the phone with my bank, and they're handeling it with a dispute. But my best option is going in and talking to the owner.