broderp
Avid Member
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2 - My post was intended to just help some of the newbies using the site looking for lighting options. I rarely ever help with noobs since I got tired of the "why does my $19 lizard need $100+ in lighting." I'm done with that. Go use the nice care sheets on this site.
Despite that, I felt like posting my thoughts and results with these great light systems. If they had been around back when I was trying to rehab imports they would have been a big help. Remember Vita-lites? If you do then I'll talk to ya, if you don't then you were not around back when that was the only reptile light to work with and beneath my notice.
I've seen all kinds of products rebranded. Don't care. I do care about the customer service however. Todd gives that and more. You don't even have to be a customer of his, he'll still help you. That's more than can be said of many other companies and breeders.
Personally I find your opinion in conflict with your claimed purpose of this thread. Its obvious in the statements you made that unless you are a veteran keeper and agree to your ideology, you want no part in assisting. I believe this thread is split. Should have been a thread about "LYR's great customer service" or "I recommend these lights". Somehow both topics got mashed together.
Customer service is great. I'm all for that. But your advise is to steer noobs to a good place for information, to a great guy to answer your questions and then NOT tell them that the same products are also available cheaper doesn't sit well with some. (and we know you don't care if it does) Your basically saying: "go to this company, and pay an extra $100 for his great advise and recommendations".
Exactly what information that someone like Todd can advise. I'm not sure what Amazon can give you (playing Devil's advocate for the sake of the discussion )
Playing devils advocate here, I think that a web site as this forum can (and does every day) advise. I completely see your point, but in most cases if you read and search and ask on the forum you would get the same level of information. I say the same level and not the same information as even with Todd's expertise, he doesn't know everything. Its on the person who looking for answers to decide what they want to follow. I don't believe in a one "all knowing Cham guru" .
Where you buy the fixture is a wash IMO. If it's the same fixture, then you will have the same potential issues no matter were you get it from. If the fixture is reliable, them who cares where it's from. Your chances of issues are the same.
I suppose there are two camps here:
- Those who prefer to research and decide what stuff to buy then search out that stuff and buy at the best price (bargain hunters)
- Those who just go to first place that offers them what they need (advise and product) regardless of cost. (one stop shopping)
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