livehappy08
New Member
Just wanted to give a HUGE shoutout to Todd of lightyourreptiles.com...
As I've been reading and preparing to build a bioactive enclosure for my veiled, Todd has taken the time to talk to me and brainstorm ideas- even answering the phone on a Saturday from his kitchen! (Imagine my embarrassment as he stopped washing his dishes to answer my questions...I would have never called the number on a Saturday if I knew I would reach someone's personal line!) He so obviously cares about both his customers and the animals that they keep and I am thrilled to find a 'local' small business to support in the reptile world. It's a remarkable thing in this day and age to have a resource that is so accessible to anyone willing to pick up the phone- I have been delighted with the support I have received from Todd and can not wait to receive my lights- including that amazing Jungle Dawn LED spotlight!
Here's to superb customer service! Hip hip!
As I've been reading and preparing to build a bioactive enclosure for my veiled, Todd has taken the time to talk to me and brainstorm ideas- even answering the phone on a Saturday from his kitchen! (Imagine my embarrassment as he stopped washing his dishes to answer my questions...I would have never called the number on a Saturday if I knew I would reach someone's personal line!) He so obviously cares about both his customers and the animals that they keep and I am thrilled to find a 'local' small business to support in the reptile world. It's a remarkable thing in this day and age to have a resource that is so accessible to anyone willing to pick up the phone- I have been delighted with the support I have received from Todd and can not wait to receive my lights- including that amazing Jungle Dawn LED spotlight!
Here's to superb customer service! Hip hip!