Mist King dealer woe - what can I do?

[jajeanpierre]

If I don't get censored by a moderator LLLReptile.

I'm trying to find another source with one in stock at a reasonable price with shipping. I need to make some calls tomorrow. If I can find a sponsor with with the item in stock I will place the order then cancel the one I have. First impressions mean a lot. LLLReptile is blowing it with me real fast. They didn't explain how it occurred, or have not backed down on making me wait up to 3 weeks for it. POOR CUSTOMER SERVICE.

I'll continue my dripper and misting as best I can. As I sit here writing this, its 8:49 pm and my little Cham is in bed. Lights out and his temps are down to about 68 F but humidity is still around 80%. I have installed a fan to help draw more air and help dry out the terrarium. By morning it will be a dry 50%. Only to have me mist and drive it right back up for the plants and my little guy to drink until I can figure out the dripper or get a mist king to precisely control the misting. I Can't mist in evening or have the same issue with very high humidity again. Frustrating.

Relax and take a deep breath. Your wait is insignificant.

You can set up a dripper AND you can mist at night. Humidity SHOULD be up at night. When do you think dew falls, which is how many animals that don't travel to water get their drinking water.

 

[broderp]

Relax and take a deep breath. Your wait is insignificant.

You can set up a dripper AND you can mist at night. Humidity SHOULD be up at night. When do you think dew falls, which is how many animals that don't travel to water get their drinking water.

I have no way to mist at night and evacuate excessive moisture at the same time. My humidity levels are save at night as is with no misting, it's the standing water I am concerned about. I have a humidity and moisture problem since I went with almost all live plants in my terrarium build. I can't change what I have at this point.

My wait is insignificant? What does that mean? It's significant to me. Not to the seller obviously, but to me it is. I should have had my order by now it f I go with their quoted 4-5 day shipping (website told me up to 10 days).

 

[broderp]

Just an update: JOSH's FROGS wins my business. Gave them a call, spoke to a real person who confirmed stock and answered my questions. I then went straight to their website and placed my order and already have a confirming email for my purchase. ONE to THREE day delivery. With a little luck I may have this by Friday for the weekend.

 

[broderp]

UPDATE: I don't believe this! I placed my order ordered 1:26 pm today. I got email confirmation at 3:26 that my order has been packed and SHIPPED including a tracking number!! Now THATS service.

I am already looking at JOSH'S FROGS for my next order. If I need Mist King parts there is where I will be going.

 

[Nursemaia]

Climist parts are interchangeable with MK parts and are considerably cheaper on ebay that's where I get mine. Just a thought but I'm glad Josh's Frogs is giving you such good customer service

 

[broderp]

Climist parts are interchangeable with MK parts and are considerably cheaper on ebay that's where I get mine. Just a thought but I'm glad Josh's Frogs is giving you such good customer service

I was about to buy one of their kits, but I didn't like the timer and I they were more than the Mist King ($149 vs. $129). I'll defiantly check out accessories. If they can be had cheaper and are of like quality for a few bucks less, why not right? Thanks.

http://www.ebay.com/sch/i.html?_odk...0.TRC0.H0.XClimist.TRS0&_nkw=Climist&_sacat=0

 

[Andee]

I think the wait is pretty significant considering you can't mist regularly through out the day etc. And since you have a terrarium build it isn't smart to mist for a prolonged period during the morning and night. I do believe you did the right thing asking for a refund and going to a different seller. So glad you got it sorted ^^

 

[Nursemaia]

I was about to buy one of their kits, but I didn't like the timer and I they were more than the Mist King ($149 vs. $129). I'll defiantly check out accessories. If they can be had cheaper and are of like quality for a few bucks less, why not right? Thanks.

http://www.ebay.com/sch/i.html?_odk...0.TRC0.H0.XClimist.TRS0&_nkw=Climist&_sacat=0

The $149 pump is comparable to the MK pump that can handle 20 nozzles. I bought my climist right from their website and with shipping it was $109 and came with tubing and 1 nozzle

 

[broderp]

I think the wait is pretty significant considering you can't mist regularly through out the day etc. And since you have a terrarium build it isn't smart to mist for a prolonged period during the morning and night. I do believe you did the right thing asking for a refund and going to a different seller. So glad you got it sorted ^^

Yeah me too. Thanks.

The $149 pump is comparable to the MK pump that can handle 20 nozzles. I bought my climist right from their website and with shipping it was $109 and came with tubing and 1 nozzle

I was not aware of that. Well maybe if I ever need to upgrade I'll go that route. Thank you.

 

[WAMBO]

I was about to say try Josh's Frogs too.

 

[Big Gulp]

UPDATE: I don't believe this! I placed my order ordered 1:26 pm today. I got email confirmation at 3:26 that my order has been packed and SHIPPED including a tracking number!! Now THATS service.

I am already looking at JOSH'S FROGS for my next order. If I need Mist King parts there is where I will be going.

Told ya! josh's Frogs don't mess around.

 

[broderp]

Told ya! josh's Frogs don't mess around.

Yep, you did.

 

[broderp]

Well I just got my refund from LLLReptile. It was confirmed with a corresponding email from PayPal.

QUOTE
"As you requested, your order has been canceled and your account has been refunded through Paypal. We are sorry we were unable to fulfill your order in a timely manner.
Sincerely,
XXXX XXXXX
LLLreptile & Supply Co. Inc
888-54-REPTILE

At least they did that in a timely manner.
I now have closure.

I also just spend another $40 on Josh's Frogs for a few extra Mist King parts.