jajeanpierre
Chameleon Enthusiast
I am so frustrated with the ZooMed products I have bought. The quality control is so bad, I have to question if their UVB lights even give off any UVB.
I've bought two big Reptibreeze cages. Both were missing the short screws to install the hinges. I ended up using the long screws anyway because I needed the enclosure and, of course, pierced the frame so there is a rough piece of metal at the door hinge, just waiting to bite my finger.
I didn't need the second enclosure, planning to use it as an outdoor cage so didn't finish putting it together, leaving the door off. Last weekend I finally got around to putting the door on with the shorter screws I was sent. Lo and behold, one hinge wasn't manufactured properly and one of two pop rivets on one hinge is broken. Two hinges and only three out of four pop rivets holding it on.
Two Reptibreeze cages, three problems.
Yesterday bought a small Reptibreeze to use as another outdoor sunning cage. It is still in the box. I wonder what problems it is going to have.
I also bought three banks of their terrarium hoods. They have a 14" UVB HO tube plus a bank of LED lights. I finally took the third one out of the box only to find the plastic covering the LED lights is broken. Neither the outer box nor the inner box has any damage, so it was packed broken.
The light banks weren't cheap, either, somewhere around $130 to $150 each.
I'm really ticked off and really angry with myself for buying yet a third Reptibreeze cage. It happened to be in the store, it was there, so I just picked it up. Maybe I should return it unopened and order from another manufacturer.
Almost every "big-ticket" item I have bought for the chameleons has had a problem. I've never had so many issues buying things.
I've bought two big Reptibreeze cages. Both were missing the short screws to install the hinges. I ended up using the long screws anyway because I needed the enclosure and, of course, pierced the frame so there is a rough piece of metal at the door hinge, just waiting to bite my finger.
I didn't need the second enclosure, planning to use it as an outdoor cage so didn't finish putting it together, leaving the door off. Last weekend I finally got around to putting the door on with the shorter screws I was sent. Lo and behold, one hinge wasn't manufactured properly and one of two pop rivets on one hinge is broken. Two hinges and only three out of four pop rivets holding it on.
Two Reptibreeze cages, three problems.
Yesterday bought a small Reptibreeze to use as another outdoor sunning cage. It is still in the box. I wonder what problems it is going to have.
I also bought three banks of their terrarium hoods. They have a 14" UVB HO tube plus a bank of LED lights. I finally took the third one out of the box only to find the plastic covering the LED lights is broken. Neither the outer box nor the inner box has any damage, so it was packed broken.
The light banks weren't cheap, either, somewhere around $130 to $150 each.
I'm really ticked off and really angry with myself for buying yet a third Reptibreeze cage. It happened to be in the store, it was there, so I just picked it up. Maybe I should return it unopened and order from another manufacturer.
Almost every "big-ticket" item I have bought for the chameleons has had a problem. I've never had so many issues buying things.
