So angry
- Thread starter Karenxx67
- Start date
JGuinan007
Avid Member
Get a bat and go on a 4hr road trip if you don't get your refund.
Karenxx67
Member
Karenxx67
Member
Ok so the base is smashed. The 2 sliding doors are smashed plus the glass panel along the back is smashed.
The front panel and 2 side panels are intact.
Relastically i guess just the doors need to be glass.
I would need to find some kind of plastic for the base and back panel.
Reading up on these cages they would generally arrive flat packed so all being well that we can get it apart it may not be soo bad.
Will be onto the insurance company this am after emailing the form an pics back to them last night.
Thanks everybody for your help and advice.
The front panel and 2 side panels are intact.
Relastically i guess just the doors need to be glass.
I would need to find some kind of plastic for the base and back panel.
Reading up on these cages they would generally arrive flat packed so all being well that we can get it apart it may not be soo bad.
Will be onto the insurance company this am after emailing the form an pics back to them last night.
Thanks everybody for your help and advice.
jajeanpierre
Chameleon Enthusiast
If you paid by credit card, I would be making a claim with them first. It was not packed properly. Packing is the seller's responsibility. I'm surprised the courier accepted it in the first place.
Journey has began as I expected,do remember to get all the calls noted on the account especially the good results one,if I can get mine ,so can u.
WAMBO
Chameleon Enthusiast
Nothing needs to be glass. Check out all the sponsors vertical cages. They are all screen except for the bottom, which is a poly/plastic.
KapitalJ
Avid Member
Thats what I was saying yesterday. The glass is the main structural component in this tank.
Tankamoto
New Member
Keep tabs on the shipping company and learn what their policy is in how long they can take for claims. Unfortunately some of my freighters I work with have a 120 day claim policy, and they always take the full amount of time allowed. More reputable companies have a 30 day policy. Either way their job is to protect their money, so keep tabs, and dont take no for an answer.
Im sorry you have to go through all this, it looked like it would have been a nice cage for your cham.
Im sorry you have to go through all this, it looked like it would have been a nice cage for your cham.
Virgil1972
Avid Member
You should give them a bad review on yelp, and the shipping company.
Make sure there is no fine print about that before you do.
Virgil1972
Avid Member
Make some fliers and drop them from a plane.
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